Return and Refund Policies

Return Policy

If products are damaged, defective or shipped in error, Green Suites / Project Planet will replace the item free-of-charge. Green Suites / Project Planet will only issue a pre-paid return label on products that are damaged, defective or shipped in error. Green Suites / Project Planet must be notified of damaged products within 24 hours of receipt of the damaged goods. All returns on non-defective products are subject to a 25% re-stocking fee. Non-defective products must be returned within 30 days to receive a cash refund. Shipping charges are non-refundable. After 30 days a company credit will be issued which is valid for 90 days.

Refund Policy

For refunds, items that are returned more than 10 days after delivery may receive only a partial refund.